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Privacy Policy

This Privacy Policy governs the manner in which Fenix U-Pull collects, uses, maintains, and discloses information collected from users (each, a “User”) of the www.fenixupull.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Fenix U-Pull.

CONSUMER OPT-IN

The Fenix U-Pull’s VIP Program is focused on providing consumers with news and promotions through alerts, polls, coupons, and content (wallpapers, ringtones, video) downloads. Message and data rates may apply. Campaigns can be local or national campaigns that will be advertised at the point of sale and online.

By signing up for the mobile alert service, you are consenting to receive automated ongoing alerts to the phone number you have provided. Your consent is not required to purchase goods or services.

For standard-rate alerts, end users will opt-in by texting the keyword shown on the advertisement to 55678.

You will not receive any unsolicited messages from 55678.

To receive information about the service from your cellular phone, you can send HELP to 55678, email info@fenixupull.com, or call 904-674-6060

CONSUMER OPT-OUT

To Opt-Out (discontinue service), text “STOP” to 55678 from your mobile device. You will not receive any additional messages other than a message to confirm you’ve opted out. You may also Opt-out by texting “QUIT”, “END”, “CANCEL”, “UNSUBSCRIBE”, or “STOP ALL” to any text message you receive.

HELP

To get help, you may send or reply ‘HELP’ to 55678.

Email: info@fenixupull.com
Phone: 904-674-6060

Message and data rates may also apply according to your specific cellular plan or prepaid conditions.

CONSUMER PRIVACY

We will not share or use your mobile number for any other purpose.

CONSUMER FEES

Our service never charges consumers to ‘receive’ or ‘reply to’ text messages. However, depending on your mobile service plan, message & dates rates may apply.

SUPPORTED CARRIERS – US

Alltel, AT&T, Boost Mobile, CellCom, Cellular One, Cellular South, Cincinnati Bell, Cricket, MetroPCS, nTelos, Sprint, T-Mobile, U.S. Cellular, Verizon Wireless, and Virgin Mobile

*The wireless carriers are not liable for delayed or undelivered messages.

WARRANTY

Fenix U-Pull will not be liable for any delays in the receipt of any SMS messages connected with this program. Delivery of SMS messages is subject to effective transmission from your wireless service provider/network operator.

PRIVACY POLICY

Fenix U-Pull respects your privacy. We will only use information you provide to transmit your text message. Nonetheless, we reserve the right at all times to disclose any information as necessary to satisfy any law, regulation, or governmental request; to avoid liability; or to protect our rights or property. When you complete forms online or otherwise provide us information in connection with the Service, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If we, in our sole discretion, believe that any such information is untrue, inaccurate, or incomplete, we may refuse you access to the Service and pursue any appropriate legal remedies.

Fenix U-Pull
7282 Commonwealth Ave.
Jacksonville, FL 32220
USA
www.fenixupull.com
904-674-6060
info@fenixupull.com

PERSONAL IDENTIFICATION INFORMATION

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, fill out a form, or in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, or credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site-related activities.

NON-PERSONAL IDENTIFICATION INFORMATION

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, type of computer, and technical information about Users’ means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

WEB BROWSER COOKIES

Our Site may use “cookies” to enhance User experience. User’s web browsers place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

HOW WE USE COLLECTED INFORMATION

Fenix U-Pull may collect and use Users’ personal information for the following purposes:

To improve customer service
- Information a User provides helps us to respond to customer service requests and support needs more efficiently.
To personalize user experience
- We may use information in the aggregate to understand how our Users, as a group, use the services and resources provided on our Site.
To improve our Site
- We may use feedback Users provide to improve our products and services.
To process payments
- We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties, except to the extent necessary to provide the service.
To send periodic emails
- We may use the email address to send Users information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If a User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

HOW WE PROTECT YOUR INFORMATION

We adopt appropriate data collection, storage and processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over an SSL-secured communication channel and is encrypted and protected with digital signatures.

SHARING YOUR PERSONAL INFORMATION

We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

THIRD PARTY WEBSITES

Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites that have a link to our Site, is subject to that website’s own terms and policies.

CHANGES TO THIS PRIVACY POLICY

Fenix U-Pull has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

YOUR ACCEPTANCE OF THESE TERMS

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

CONTACTING US

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: